We at Creating Memories aim to be as transparent as we can about how and why we are communicating with you and how we will use your personal information.
Creating Memories is committed to protecting the personal information of all those who provide it, regardless of the reason, whether it is provided online or offline.
Your acceptance of this policy and our right to change it:
By using our website, social media pages or providing your information, you consent to our collection and use of the information you provide in the way(s) set out in this policy. If you do not agree to this policy please consider carefully the use of our website, social media pages or services.
We may make changes to this policy from time to time. If we do so, we will post the changes on this page and make sure it is publicised clearly on our website. These changes will apply from the time we post them. This policy was approved April 2021
Who is responsible for your data
What is personal data?
How we use your data?
We will communicate with you. We will use the contact details you have provided so we can update you about news, fundraising, future events and more. These communications are not used for marketing purposes.
Personal data is collected and stored securely subject to stringent security measures and is protected against misuse. When we use external data processing services, we do so only under strict contractual terms to mirror the security policies that we have in place.
We work to high standards when it comes to processing your personal information. If you have queries or concerns about Creating Memories handling of your data or that of anyone working on our behalf, please contact us at firstname.lastname@example.org
If you remain dissatisfied with any immediate response to a particular situation, we will escalate this using our complaints policy.
Your Right to Object to Processing
You have the right to object to our processing of your data where it relates to processing for our legitimate interests or for direct marketing. If this is the case, please contact us using the contact details above and provide us with information about your objections. We will action your request within one month.
The ICO provides useful guidance on this right. You can read more about this here.
Your Right to Deletion
You have the right to ask us to delete your personal information in certain circumstances. However, this excludes the following:
Access your Information
You can request a copy of the data that we hold at any time. Please email your request to email@example.com
Cookies and Tracking
Currently, we only use Google Analytic tracking cookies which track your location, device, screen size, and how long you stayed on the website. This helps us to improve our website and understand which devices are being used, and which page has the most visit which we can then use to improve our site and your experience.
Where your Data is Held
Your personal data is held on Microsoft One Drive
We do not transfer your data outside of the European Economic Area (EEA) and we comply with the protection offered to you under the GDPR and the Privacy and Electronic Communications Regulations 2003 EC Directive (PECR)
Revision 1 – July 2021